April 27-29, 2026
Directions North America 2026
Hyatt Regency Orlando
Recognized as the most anticipated partners-only event in the region, Directions NA 2026 promises to skyrocket your business - it's all about Microsoft Dynamics 365 Business Central, its integrations, partnerships, and all the incredible solutions we can offer together as a community!
Directions NA is the place Business Central partners go for professional development.
- Gain technical knowledge and skills
- Learn strategic growth strategies
- Develop your team to support the future of Business Central
This annual event is THE premier source for partnerships in the Business Central community.
We look forward to seeing you at Directions North America 2026, April 27-29, at Hyatt Regency Orlando.
Find information on how to register here: Instructions
Directions North America 2026
Agenda-at-a-Glance
The preliminary agenda is NOW AVAILABLE on the Schedule tab.
With more than 150 educational sessions led by Microsoft and other industry experts, there is something on the agenda for everyone on your team!
The Partner Celebration will be a spectacular close to Directions NA and will take place on Wednesday evening at Universal Orlando Resort!
The celebration will feature dedicated time in:
- Universal CityWalk
- The Wizarding World of Harry Potter™ – Hogsmeade™
- Jurassic World VelociCoaster
Guest passes for adults are available for purchase.
Attendee Terms and Conditions apply.
PLUS - if you'd like to extend the fun before or after the conference dates*, you can purchase discounted tickets to Universal Orlando parks here: https://kgsconventiontix.com/cronus/
*Does not apply for the Partner Celebration
Partner Days
Marketing Day: Welcome, Registration & Breakfast
Start your conference surrounded by the best Microsoft partner marketers in North America. Settle in, grab a coffee, and kick-off the inaugural Directions North America - Partner Marketing Day with the people who are shaping the future of this ecosystem.
Speakers:
- Rick McCutcheon
- Jason Gumpert
- Adam Berezin
Marketing Day - General Session: FY26 Microsoft Partner Landscape: Strategic Intelligence for Market Leaders
Budget pressure, AI disruption, and evolving co-sell dynamics are forcing Microsoft Partners to rethink how they go to market. In this session, three ecosystem insiders translate fresh benchmarking data and survey research into the strategic clarity you need to compete and win.
Speakers:
- Erica Hakonson
- Jason Gumpert
- Adam Berezin
Marketing Day - General Session: Listing to Lasting Impact - Understanding Microsoft's Marketplaces
Getting listed is table stakes. This panel of seasoned Microsoft Marketplace experts shows how partners win through co‑sell readiness, transactability, private offers, and the evolving Agent Marketplace.
Speaker:
- Samridhi Sharma
- Juhi Saha
- Chuck Kiessling
- Eddie Bader
Marketing Day - Coffee & Networking Break
Marketing Day - General Session: FY26 What's Working in Marketing Now & Analytics That Prove It
Discover what’s effectively generating high-quality leads that convert into closed deals, and the metrics and tools they use to analyze results.
Speakers:
- Anya Ciecierski
- Amanda Sherry
- Kevin Pritchard
Marketing Day - Lunch + Interactive Workshop
The "You’re Not on Mute" Networking Luncheon & Workshop
Inspired by themes from "You’re On Mute", author Marie Wiese will lead an interactive session about sponsorship versus mentorship, and advancing your career in tech. Through guided, small-group conversations, participants will explore what it means to be seen, supported, and championed—and how to do that for others.
Facilitators:
- Rick McCutcheon
- Marie Wiese
Marketing Day - Breakout Session: Webinars, Webcasts & Simulive Web Events: Burnout or Burning Up (The Data Don't Lie)
The data is in about webinars, webcasts, and simulive events. Discover what drives engagements, pipeline, and momentum instead of fatigue.
Speakers:
- Adam Berezin
- Jason Gumpert
Marketing Day - Breakout Session: How ISVs & SIs Can Avoid Building a Frankenstein Marketing Tech Stack
Learn how ISVs and SIs can simplify their marketing tech stack and build a scalable system that supports faster GTM execution.
Speakers:
- Khaled Nassra
- Jackson Tarrant
- Samridhi Sharma
Marketing Day - Breakout Session: Marketing Programs & Incentives from Microsoft
Get a clear overview of Microsoft marketing incentives that VARs and SIs can leverage to scale marketing and drive growth.
Speakers:
- Karina Nielsen
- Ben Reid
Marketing Day - Breakout Session: Thought Leadership Winning Strategies Case Studies
Real‑world insights and proven strategies from partners winning in the Microsoft Dynamics ecosystem.
Speakers:
- Monica Hoyer
- Tracy Beyer
- Diane Saeger
- Caroline Broms
Marketing Day - Coffee & Networking Break
Marketing Day - Breakout Session: From Local IT Provider to Global Partner of the Year: The Infinity Group Growth Blueprint
Discover how Infinity Group evolved from a $16M MSP into a global $40M Microsoft Partner of the Year in three years.
Speakers:
- Chris Marshall
- Rick McCutcheon
Marketing Day - Breakout Session: Rapid Fire AI-Driven Marketing Case Studies
In this rapid-fire session, two Microsoft Partner Marketing Leaders share real AI-driven case studies from ISVs and SIs showing how to drive pipeline, conversions, and scale.
Speakers:
- Erica Hakonson
- Marie Wiese
Marketing Day - General Session: Closing Remarks & Key Takeaways
Conclude the day with a recap spotlighting the most impactful moments, breakthrough insights, and actionable strategies shared for ISVs, SIs, and VARs.
Speakers:
- Adam Berezin
- Jason Gumpert
- Rick McCutcheon
- Mary Miller
New to Directions
Attend this session if this is your first time at Directions North America, or you are new to the Business Central partner community. Learn about the event and meet new friends who can share their experiences.
Welcome Drinks Reception
When you register onsite and get your badge, stop by the welcome drinks reception and get the conversations started that will continue throughout the event!
Breakfast
Keynote
Breakout Sessions
Lunch and Expo Hall
Breakout Sessions
Expo Hall
Breakfast
Keynote
Breakout Sessions
Lunch
Breakout Sessions
Expo Hall
Breakfast
Keynote
Breakout Sessions
Lunch
Breakout Sessions
Partner Celebration
Full schedule coming soon